Release 1.130.0 · May 29, 2025

New features

– Post-interaction SMS rules
You can now send follow-up SMS messages after an interaction ends — just like with post-interaction emails.
You can choose to include:

• A custom message

• Interaction summary

• Interaction data

All three can be combined into a single SMS, and messages can be sent to either agents, customers, or both.
→ Learn how to set up SMS messaging
→ Set up Post-Interaction SMS Rules

Improvements

– Billing notifications for AI Interactions
Account holders will now receive emails as they approach their monthly AI interaction quota (50%, 75%, and 97%).

– Auto-provisioning VoiceAI numbers (US)
New VoiceAI configs will now automatically provision a phone number for supported US accounts.

– Updated onboarding message
The onboarding screen now opens with a more polished greeting: "Welcome to Talkative!"

– New phone country code support
The Netherlands (+31) and Norway (+47) have been added to the country code options in the widget phone number form.

To see these new codes, your chat widget must be updated to version 0.50 or later.

– Updated AI interaction tokens per plan
We’ve updated the monthly AI interaction tokens:

• Starter: 15,000

• Pro / CX: 70,000

• Advanced / Business: 150,000

• Enterprise: 150,000

→ More on how we calculate AI Interactions here

Bug fixes

– Fixed an error that occasionally occurred after a VoiceAI interaction ended