Talkative changelog
More flexible Voice AI transfers and enhanced tools
Release 1.139.0 · 6th November 2025
Notable Features
Voice AI: Customer phone number now available within tools and in prompt
When using a Voice AI Bot, it now knows what number the customer dialled in from.
You can make use of this in two ways:
Adding prompt distinctions based on the phone number. For example “If the customer phone number is from Germany, answer all questions in German.”
Add it as a tool parameter. For example, you can use the customer phone number by creating a tool like so:
Voice AI: Customisable transfer destinations within Voice AI
Voice AI can now transfer outside the list of predefined destinations within its config. This can be helpful if, for example, you manage the extension numbers for your agents outside Talkative and want Voice AI to refer to that list.
This can be configured in Voice AI by adding an Extension tool:
And then specifying a transfer action that transfers to a destination of __CUSTOM__ with a description explaining the formatting of the endpoint.
Minor improvements
An extra layer of encryption has been added to Salesforce API key storage, preventing privilege escalation exploits from originating in Talkative.
The homepage will now notify you when your Talkative trial (or license) is about to expire.
Bugfixes
Remove duplication of toggle for widget initially open within widget editor.
Fix widget editor reporting visibility incorrectly when using a visibility rule within nested rules.