Talkative changelog
Voice AI UI & Easier SIP connections
Release 1.141.0 - 10 December 2025
Notable Features
Voice AI Configuration interface
Voice AI can now be configured via a new interface. You will now be able to choose if you use Speech to Speech for maximum performance or Speech to Text to Speech where you have more control over the exact processing, as well as options such as interrupts. Learn more about the different options in our support article.
Automatic SIP provisioning
We have generated new SIP credentials for all existing customers. You will now be able to use SIP without requiring Talkative support to create a domain for you. All newly created companies come with SIP credentials. Simply navigate to a voice route in talkative and you will see your SIP credentials. For more information, read our support guide.
Looking up Voice AI Calls by phone number
You can now look up Voice AI Calls using the incoming phone number/sip url. This allows your agents to access the conversation history and our Copilot suite to assist them in handling the conversation. Reach out to your CSM to enable this feature or learn more from our support article.
Minor improvements
When transferring interactions, the transfer dialog will now be usable while the queues active agents/waiting interactions are being retrieved. This means that for companies with >100 queues, you will now be able to transfer without waiting an extended period of time if that information is not required.
Mass outbound SMS utilisation is now recorded.
Bugfixes
If multiple AI knowledge base lookups happen within one chat message during a Talkative chatbot flow, this will now only be classed as a single AI interaction, for billing purposes.
New companies now correctly include preset Business Hours, Live Dashboards and Canned Messages.