Release 1.144.0 · 5th March 2026

💡 Improvements

• Improved Canned Messages User Interface
  The canned messages interface has been updated to highlight that you need to add “##” before the label.

• New Knowledge Bases Prompt Style
  The automatically created knowledge base for new companies now uses the Prompt Builder instead of a custom prompt.

• Improved Chatbot Template
  The built-in Talkative Chatbot template has been updated. This only affects newly created chat bots.

• Added “Clear URL” Button on AI KB
  Added a button to clear all URLs in the new AI Knowledge Base user interface.

🐞 Bug Fixes

• Voice AI Temperature Value
  Voice AI temperature can no longer be set to invalid values.

• Voice AI User Interface Fix
  Removed misplaced divider in Voice AI number notice.

• Multiple Voice AI Test Calls Fix
  Prevented double clicking on the Voice AI test page, which was previously starting multiple calls.

• Voice Routes Config Update
  You can no longer create voice routes going from a PSTN call to a sip server or vice versa. These routes were previously been non-functional.

• Billing Display Fix
  The “Billing and Usage” page now correctly shows the amount of consumed AI conversations.

• Chat Console User Interface Fix
  The chat console text box now displays correctly when clicked on.

• Console Long Word Formatting Fix
  Long words on the chat console will now format correctly.

• Analytics Assistant User Interface Fix
  Fixed the send button in the Analytics Assistant.

• Analytics Bulletins Fix
  Resolved an error which was preventing users from configuring analytics bulletins.