✨ Notable features

Voice Prompt Size Increase

• When using Speech to Text to Speech mode, Voice AI prompt character limit has been increased from 25k to 200k to allow for more complicated prompts.

  We don’t recommend building prompts close to the 200k character limit, as this will significantly slow down the voice bot’s responses. Instead, use the scenario tools so the bot can pull in a specific prompt only when the conversation needs it.

💡 Improvements

• Voice AI Routes Overview - all Voice AI Routes are now shown on the Voice AI configuration page, making it easier to configure routing.

• Parking Lot Full Events - parking lots now record an event when the lot is full, making troubleshooting easier.

• Company Credentials in LLM Chatbot - LLM Chatbot now supports Company Credentials, so you can safely store secrets.

🐞 Bugfixes

• Knowledge Base Scrapes - fixed an AWS issue that was preventing Knowledge Base scrapes from completing.

• Voice Assist Typo - fixed a typo that appeared when configuring Voice Assist.

• WhatsApp Suggestions - WhatsApp chatbot suggestions over 20 characters no longer breaks WhatsApp interactions.

• Billing Email Minute Label - fixed a mislabelled Speech to Text to Speech minutes limit in billing emails.

• Limit Notification Emails - fixed an issue where some companies would not receive billing notifications when nearing their limits.

• MCP Tool Error Logging - fixed an issue where MCP tool errors were not recorded correctly.

• Duplicate Speech Detection - improved Google Speech for Voice AI to reduce the chance of picking up the same customer speech twice.

• Customer Scripts Interactivity - fixed an issue where some websites could become non-interactable after starting a chat with specific Customer Scripts configurations.